Online and Mobile Banking Services




Welcome to the Parkside Financial
online banking platform and app!

Experience seamless financial management at your fingertips with our secure online and mobile banking solution. Whether you're on the go or relaxing at home, our app provides you with comprehensive tools to take control of your finances 24/7. Experience the future of banking with the Parkside Financial online portal and app. Efficient, secure, and tailored to your needs. 
 

Download the App

The Parkside Financial app is exclusively available for customers of Parkside Financial Bank & Trust, offering seamless accessibility to your accounts through your iPhone or iPad.


Explore Our Digital Solutions

With the Parkside Financial app, all the tools you need are just a tap away:

Accessible Across Devices:

Seamlessly manage your money on any device, thanks to our industry-leading technology.

View Balances and Activity:

Stay on top of your finances by easily checking your account balances, searching for transactions, and adding notes or images for better organization.

Deposit Checks Easily:

Say goodbye to the hassle of visiting our office. Deposit checks into qualified accounts using the mobile remote deposit feature.

Convenient Bill Pay:

Pay bills or send money to friends and family securely and quickly.

Effortless Fund Transfers:

Initiate one-time, future-dated, or recurring transfers with ease.

Native Apps for iOS and Android:

Enjoy a superior banking experience tailored to your device with our native apps for iOS and Android.

Secure Authentication:

Log in with confidence using Face ID or a personal identification number for enhanced security.

Personalize Your Experience:

Customize the layout to suit your preferences and make managing your finances even easier.

While the dashboard is being updated, all current cash management features for our business clients, including ACH, Wire Transfers, Positive Pay, and Remote Deposit, can only be accessed through the Cash Management option on your desktop dashboard. See the "Additional Guidance for Business Accounts" section in the First Time Login Guide in our Resource Library.



Resource Library

Welcome to our Resource Library, your ultimate destination for comprehensive instructional documents designed to enhance your banking experience.

Explore a wealth of knowledge through our Frequently Asked Questions, crafted to address your most pressing concerns. Additionally, our 'First Time Login' PDF offers step-by-step instructions to help you seamlessly access the new Parkside Financial online banking portal and app. Dive in and discover the guidance you need to make the most of your banking journey with us.
 

Frequently Asked Questions

+ What is online banking and what services does it offer? Online banking with Parkside Financial provides a secure and convenient way to manage your accounts using the Internet. You can access various services including viewing account information, reviewing transactions and statements, transferring funds, paying bills, depositing checks, managing debit cards, and more.

+ How do I download the mobile banking app? Simply download the Parkside Financial app from your app store.

+ What if I forget my Parkside Financial ID or password? If you forget your login credentials, you can retrieve your ID and reset your password by selecting the "Forgot?" option during login and follow the prompts.

+ Why am I asked for a code when logging in? Two-step verification enhances security by ensuring that only you can access your account. This code is sent to your registered phone number.

+ Do I need to get a verification code every time I log in using my browser? No, you can choose not to receive verification codes each time you log in by checking the relevant box in your browser settings.

+ On which devices can I access Parkside Financial? You can access Parkside Financial on smartphones, tablets, and computers through the website or the mobile app.

+ Which Internet browsers are supported for online banking? Parkside Financial supports the latest versions of Chrome, Firefox, Microsoft Edge, and Safari for safe and secure online banking.

+ Can I change my Parkside Financial ID and Password? Yes, you can change your ID and password at any time within the Parkside Financial platform under the Settings and Security sections.

+ Which accounts can I access through online banking? You can access various accounts including checking, savings, loans, lines of credit, and more, as long as you are the primary owner, joint owner, or co-signer.

+ How do I search for transactions? Transactions can be searched by amount, date, etc., within your account transactions section.

+ How much account history do I have access to? Upon creating your online banking account, you'll have access to 13 months of account activity.

+ Where can I find my account number? Your account and routing numbers are listed in the Account details section within your Parkside Financial account.

+ Where can I find copies of my check images? Check images can be found by selecting the desired check within your account transactions.

+ How do I change the order of my accounts? You can organize and hide accounts by accessing the Accounts section and following the prompts.

+ How do I export my account transactions? Account transactions can be exported by selecting the download option within the Transactions section.

+ From which accounts can I transfer funds? You can transfer funds between checking, savings, money market accounts, and lines of credit, subject to certain limitations.

+ How late in the evening can I make transfers? Transfers can be made 24/7, and those made before 9:00 p.m. are credited the same business day.

+ How do I transfer money to my accounts at another bank? You can transfer funds to accounts at other financial institutions through External Transfers or our bill pay service.

+ What should I do if I lose my debit card? You can lock your card through Card management and request a new one by contacting us.

+ Do I need to notify you when using my card out of state? It's advisable to notify us before traveling to prevent your transactions from being flagged as potential fraud.

+ Can I activate my debit card within the Parkside Financial platform? Yes, you can activate your debit card through Card management once you've received it.

+ How do I set up account alerts? Account alerts can be set up under Alert preferences within your account settings.

+ What is Online Bill Pay and who can I pay with it? Online Bill Pay allows you to pay bills securely and conveniently from your checking account to various businesses and individuals within the United States and Puerto Rico.

+ How do I enroll in Bill Pay? You can enroll in Bill Pay through your online banking platform and set up new payees for future payments.

+ How do I pay a bill or a person? Payments can be made to businesses or individuals through the Payments section, where you can schedule payments or set up recurring payments.

+ Are there any fees associated with Bill Pay? Consumer Bill Pay is free, but certain special services may include fees.

+ When will payments be deducted from my account? Payments are deducted based on the payment date specified by you, either electronically or when the check is received by the bank.

+ How do I sign up for electronic statements? You can enroll for electronic statements by accessing the Statements & Notices section and following the enrollment process.

+ How do I access my electronic statements? Electronic statements can be accessed through your online banking platform under eDocs > Statements & Notices.

+ Will I continue to receive paper statements after enrolling for electronic statements? No, once enrolled for electronic statements, you will no longer receive paper statements.

+ How far back can I access my statements? You can access electronic statements for up to 12 months from the time of enrollment.

+ Can I have electronic statements without online banking? No, electronic statements are accessed through the online banking platform.

+ How do I change the email address for statement notifications? You can update your email address for statement notifications within the Email settings section under eStatements / Notices.

+ What is Mobile Deposit and how do I use it? Mobile Deposit allows you to deposit checks using the Parkside Financial app by capturing images of the front and back of the endorsed check.

+ How do I enroll for Mobile Deposit? Enrollment for Mobile Deposit can be done through online banking or the app, and you'll be notified via email when it's ready for use.

+ What devices are compatible with Mobile Deposit? Mobile Deposit is available for iPhone, iPad, and Android devices with the Parkside Financial app installed.

+ When will my funds be available after making a Mobile Deposit? Funds from Mobile Deposits made before 5 PM CST on a business day are generally available the next business day.

+ What types of checks can be deposited using Mobile Deposit? Personal and payroll checks, money orders, U.S. Treasury checks, and travelers’ checks drawn on U.S. banks are eligible for Mobile Deposit.

+ How many checks can be deposited at a time using Mobile Deposit? Only one check per deposit is allowed, but multiple deposits can be made in a single mobile session.

+ How will I know if my Mobile Deposit was accepted? You'll receive an email confirmation once your Mobile Deposit has been approved.

+ What should I do with the check after making a Mobile Deposit? Hold onto the check for 60 calendar days before disposing of it.

+ Are there any fees associated with Mobile Deposit? There is currently no charge for using Mobile Deposit, though standard mobile carrier rates may apply.

+ Will I continue to receive paper statements after enrolling for electronic statements? No, once enrolled for electronic statements, you will no longer receive paper statements.

+ How far back can I access my statements? You can access electronic statements for up to 12 months from the time of enrollment.

+ How do I change the email address for statement notifications? You can update your email address for statement notifications within the Email settings section under Statements & Notices.


Download the App

Visit your favorite app store to download the new Parkside Financial app, offering effortless access to your accounts through your mobile phone or tablet.



 
 

We're always here to answer questions.

Reach out to customerservice@pfbt.com



Parkside Financial Bank & Trust is a privately held institution with a uniquely fresh perspective on banking, commercial lending, trust, and family office services–one focused on creating unparalleled simplicity in today’s increasingly complex financial environment.