January 2026
Security Alert: Beware of Phone Spoofing Scams
As part of our ongoing commitment to safeguarding your financial interests, we want to create awareness of a current situation where scammers are attempting to impersonate Parkside employees by spoofing our telephone number and reaching out through phone calls or text messages. These individuals may try to obtain sensitive information to access your account details.
Please remember:
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- We will never ask for your username, passwords, or pins over the phone.
- If a call or text seems suspicious, hang up and call us at 314.290.8600.
- Be aware that calls from scammers may appear to be coming from Parkside on your caller ID even though they are not.
- Never share confidential information during unsolicited phone calls or click links provided in unsolicited texts and emails.
If you suspect any fraudulent activity or have any concerns, please call us immediately or email our Customer Service (customerservice@pfbt.com) or Treasury Management (treasurymanagement@pfbt.com) teams. Your security is our top priority.
